The Cultural ROI™ Course is based on a proven methodology developed from 20+ years of research and real-world experience that has been delivered to over 100,000+ people on five continents.

Enhanced by global work with:

As customers and colleagues continue to become more and more diverse, the need for cultural awareness has become a critical success factor for most companies. A multicultural workforce and customer base bring new opportunities and challenges, but without proper training, employees who aren’t aware of their cultural programming can unintentionally put key relationships at risk. A poor customer or colleague experience can not only damage your company’s reputation but negatively impact your bottom line. Set your team up for success by equipping them with the knowledge and skills needed to navigate the complexities of this changing environment and thrive in the multicultural marketplace.

In the The Cultural ROI™ program your team will:

• Learn the Cultural ROI™ Method—a proven framework to help your company avoid crashes and achieve more culture connections leading to increased sales, improved customer satisfaction, employee engagement and much more.

• Boost your self-awareness by uncovering the profound ways culture influences and unconsciously shapes their perceptions, expectations, and behaviors.

• Vastly improve all in-person and virtual interactions with people from diverse backgrounds and maximize the potential of a multicultural customer base.

• Improve company culture and increase synergy between all employees.

• Learn practical ways to establish more productive, profitable, and peaceful connections with people from all walks of life.